Terms and Conditions

1. Agreement and eligibility

By creating an Account, accepting an Order, clicking to accept these Terms, or using the Service, you agree to these Terms. If you use the Service for an organization, you represent that you have authority to bind that organization, and “Customer” refers to that organization.

• The Service is intended for lawful business and professional use, not personal or household use.
• You must be at least 18 years old and legally capable of entering a binding contract.
• You may not use the Service if applicable sanctions, export-control rules, or another law prohibits that use.
• If you do not agree to these Terms, do not create an Account or use the Service.

2. Definitions and the Service

2.1 Key definitions

“Account”

The workspace through which Customer and its Authorized Users access the Service.

“Authorized User”

An employee, contractor, or, where the selected plan permits agency use, identified client user whom Customer authorizes to use its Account for the permitted business purpose.

“Contact Data”

Business contact and professional-profile information that LeadSlot makes available through the Service, including verification or confidence indicators and updates to that information.

“Customer Data”

Data, content, instructions, campaign materials, imported lists, mailbox data, and other information submitted to or processed through the Service by or for Customer. Customer Data does not include Contact Data, Service Data, or Feedback.

“Documentation”

LeadSlot’s current user documentation, help materials, and plan descriptions made available to Customer.

“Feedback”

Suggestions, ideas, or product feedback that Customer voluntarily provides about the Service.

“Order”

An order form, checkout confirmation, or other written purchasing document accepted by both parties that identifies the selected plan, subscription period, fees, or other commercial terms.

“Plan Details”

The limits, included features, credit rules, add-ons, and other entitlements displayed to Customer for the selected plan at purchase or renewal.

“Service”

The LeadSlot hosted platform, Contact Data, Documentation, and related support covered by an Order or plan.

“Service Data”

Technical, diagnostic, security, usage, and performance information generated in operating the Service, excluding Customer Data in identifiable form.

2.2 Service scope

Depending on the selected plan, the Service may enable Customer to search and filter business prospects, access or verify Contact Data, create and export saved lists, connect third-party mailboxes or other integrations, build message sequences, send Customer-directed communications, and review campaign, response, and delivery analytics. Features and limits vary by Plan Details.

2.3 Order of precedence

If documents conflict, the following order applies, but only for the subject of the conflict:

3. Plans, Orders, and trials

3.1 Plans and Orders

Customer may access only the features, capacity, Authorized User seats, connected mailboxes, credits, support, and subscription period included in its Plan Details or Order. An affiliate may use Customer’s Account only if the applicable Order allows it; Customer remains responsible for that affiliate’s compliance.

3.2 Trials and free access

A trial or free plan applies only when LeadSlot expressly offers it and is subject to the limits and end date shown at signup. LeadSlot may end or modify free access on reasonable notice, or immediately to prevent abuse or address security or legal risk.

A trial does not convert into a paid subscription, and LeadSlot will not charge Customer after a trial, unless Customer affirmatively selects a paid plan and authorizes the applicable charge or renewal. Merely providing contact details, booking a demonstration, or using a trial is not authorization to charge.

3.3 Evaluations and beta features

LeadSlot may identify some features as beta, preview, early access, or evaluation features. Those features may be incomplete, changed, or discontinued and may have additional stated terms. Customer should not rely on them for critical operations.

4. Billing, renewal, cancellation, and refunds

4.1 Fees and taxes

Customer will pay the fees and applicable taxes shown in the Order or purchase confirmation. Unless stated otherwise, fees are charged in advance for the selected billing period. Customer authorizes LeadSlot and its payment provider to charge the payment method approved during checkout for those amounts.

Fees exclude taxes that LeadSlot is legally required to collect. Customer is not responsible for taxes based on LeadSlot’s net income. Customer must provide accurate billing and tax information.

4.2 Renewal and price changes

A subscription renews only when automatic renewal and the renewal interval were disclosed to and affirmatively accepted by Customer. If automatic renewal applies, the subscription renews for the period shown in the Order unless Customer cancels before the renewal date. LeadSlot will give reasonable advance notice of a material price increase, which will apply no earlier than the next renewal unless Customer affirmatively accepts an earlier change.

4.3 Cancellation

Customer may cancel renewal using the Account controls made available for that purpose. If those controls are unavailable, Customer may request cancellation at arjun@leadslot.io. Cancellation stops future renewal and ordinarily takes effect at the end of the current paid period; access and usage limits continue through that period unless the Account is suspended or terminated for cause.

4.4 Refunds and payment disputes

Except where an Order expressly provides otherwise, applicable law requires a refund, or these Terms state that LeadSlot will provide one, fees already paid are non-refundable and cancellation does not create a prorated refund. Before initiating a chargeback, Customer should contact LeadSlot promptly so the parties can review a suspected billing error. This does not limit any non-waivable right to dispute a charge.

4.5 Overdue amounts

If an undisputed amount is overdue, LeadSlot may notify Customer and restrict paid features if Customer does not cure the issue within the reasonable period stated in the notice. LeadSlot will not suspend access for a good-faith billing dispute while Customer is cooperating to resolve it and timely pays undisputed amounts.

5. Credits, usage limits, and add-ons

Certain actions may consume credits or be subject to usage limits. The Plan Details displayed at purchase or renewal—not a prior advertisement or an assumption based on another plan—control the following mechanics:

Credits are Service entitlements, not stored value, money, or property, and are not redeemable for cash. They may not be transferred between unrelated Accounts unless Plan Details expressly allow it. LeadSlot will not materially reduce paid entitlements during the applicable billing period, except to correct a manifest error, address abuse, or comply with law.

6. Accounts and Authorized Users

Customer is responsible for its Account and must:

• provide accurate registration, billing, and administrative information and keep it current;
• authorize only users who need access for Customer’s internal business purposes or permitted agency-client work;
• assign each Authorized User individual credentials and not share credentials between people;
• use reasonable safeguards, including available multi-factor authentication, to protect access;
• promptly remove access for users who are no longer authorized; and
• notify LeadSlot promptly at arjun@leadslot.io if Customer suspects unauthorized access or compromise.

Customer is responsible for actions taken through its Account to the extent caused by Customer or an Authorized User, but not for unauthorized activity caused solely by LeadSlot’s breach of these Terms or failure to apply reasonable security safeguards.

7. Connected mailboxes and campaigns

7.1 Customer is the sender

LeadSlot supplies software that carries out Customer’s campaign instructions through connected accounts. Customer—not LeadSlot—is the sender and determines the recipients, purpose, content, schedule, and frequency of each campaign. Customer is responsible for the legality of those choices and for monitoring replies, bounces, complaints, and opt-outs.

7.2 Authority to connect

Customer represents that it is authorized to connect each mailbox, domain, CRM, and other account and to instruct LeadSlot to process the associated data. Customer must comply with the connected provider’s terms and sending limits. Disconnecting an integration may stop related features but does not automatically delete data already lawfully processed or retained under these Terms.

7.3 Sender configuration and reputation

Customer is responsible for its sending identity, domain and mailbox configuration, authentication records, warm-up decisions, content, recipient targeting, and sender reputation. LeadSlot may provide operational guidance, but that guidance is not legal advice and does not guarantee inbox placement or provider acceptance.

7.4 Tracking

If Customer enables open, click, reply, or other engagement tracking, Customer must give any notice and obtain any consent required by applicable law. Customer must not use tracking in a deceptive manner or where it is prohibited.

8. Acceptable use

8.1 Lawful B2B outreach requirements

For every campaign or other use of prospect information, Customer must:

• contact recipients only for a lawful business purpose and establish any consent, permission, or other legal basis required before processing their data or sending a message;
• comply with applicable privacy, direct-marketing, electronic-communications, telemarketing, consumer-protection, sanctions, and anti-spam laws in every relevant jurisdiction;
• use accurate sender and routing information and avoid misleading identities, claims, subject lines, or message content;
• clearly identify the sender and include contact details, a postal address, disclosures, and an unsubscribe method wherever required;
• monitor responses and honor objections, deletion requests, and unsubscribe or do-not-contact requests promptly and within any legally required period;
• maintain and apply suppression lists across relevant campaigns, Accounts, and systems, and not delete suppression information merely to contact a person again; and
• use reasonable targeting, frequency, and list-hygiene practices to avoid unwanted or indiscriminate messaging, excessive bounces, and spam complaints.

8.2 Prohibited conduct

Customer and Authorized Users must not use the Service to:

• violate law or another person’s privacy, publicity, intellectual-property, or other rights;
• send phishing, fraudulent, deceptive, abusive, threatening, discriminatory, or harassing content;
• transmit malware, malicious code, unlawful attachments, or credential-harvesting material;
• impersonate another person or obscure the true sender, origin, or purpose of a communication;
• evade sending limits, opt-outs, suppression controls, security measures, provider enforcement, or an Account suspension, including through rotating domains or Accounts;
• interfere with or overload the Service, probe for vulnerabilities without written permission, or access another customer’s Account or data;
• scrape or extract the Service or Contact Data through methods not expressly supported by the plan, or use automated means to circumvent credits, limits, or access controls;
• process special-category, highly sensitive, financial-account, government-identifier, health, or precise-location data unless LeadSlot has expressly agreed in writing and the processing is lawful; or
• assist another person in doing any of the above.

8.3 Suppression and abuse prevention

LeadSlot may process complaint, bounce, and suppression signals to secure the Service, prevent repeat contact, and enforce these Terms. Customer authorizes LeadSlot to use suppression data for those limited purposes. LeadSlot may set reasonable technical or sending limits based on provider requirements, security, deliverability risk, or observed abuse.

9. Contact Data license and restrictions

9.1 Limited license

Subject to the selected plan, payment of applicable fees, and these Terms, LeadSlot grants Customer a limited, non-exclusive, non-transferable, non-sublicensable license to access and use Contact Data for Customer’s internal, lawful business-to-business prospecting, sales, marketing, recruiting, or business-development activities. If the selected plan expressly supports agency or managed-service use, Customer may also use Contact Data to operate lawful campaigns for its identified clients under Section 9.2. Export and copy limits are those stated in the Plan Details.

9.2 Customer’s responsibility for use

Customer independently decides which records to select and how to use them. When Customer uses or exports Contact Data, Customer is responsible for determining its legal role and lawful basis, providing required notices, responding to individual-rights requests, applying suppression lists, and independently confirming that a proposed use and the data itself are appropriate.

An agency or managed-service Customer must have written authority from each client, use separate workspaces or equivalent access controls where available, prevent one client from accessing another client’s data, and ensure each client’s campaign and use complies with these Terms. Customer remains responsible for its clients’ instructions and may not give a client standalone database access unless the applicable plan expressly permits it.

9.3 Contact Data restrictions

Unless an Order expressly permits it, Customer must not:

• sell, resell, rent, sublicense, publish, or provide Contact Data as a standalone product or list;
• operate a data-broker, list-broker, enrichment, lookup, or competing contact-database service using Contact Data;
• make Contact Data publicly available or share it outside Customer except with a service provider bound to use it solely for Customer or an identified agency client permitted under Sections 9.1 and 9.2;
• combine Contact Data with unlawfully obtained data or use it to infer sensitive or intimate characteristics;
• use Contact Data as the sole or determinative basis for decisions about credit, insurance, housing, healthcare, education admission, government benefits, law enforcement, or a person’s eligibility for employment;
• use Contact Data to stalk, surveil, discriminate against, exploit, or cause harm to a person; or
• retain or use Contact Data after learning that its use is unlawful or that the relevant person has validly objected.

9.4 Updates, removals, and suppression

Contact Data changes over time. LeadSlot may correct, refresh, restrict, or remove a record to improve quality, honor a rights request, comply with law, or protect a person. Customer must reasonably propagate a correction, deletion, restriction, or suppression notice that LeadSlot provides and must not use an older copy to defeat that notice.

9.5 End of license

When the applicable Contact Data license ends, Customer must stop new use of Contact Data and delete it as required by the Order, Plan Details, Documentation, or applicable law. Customer may retain only information it must keep to document compliance, maintain suppression, resolve a dispute, or serve an independently established relationship, and may use retained information only for that limited purpose.

10. Customer Data, instructions, and Service Data

10.1 Ownership

As between the parties, Customer retains its rights in Customer Data. These Terms do not transfer ownership of Customer Data to LeadSlot.

10.2 Limited service license

Customer grants LeadSlot and its approved subprocessors a non-exclusive license to host, copy, transmit, display, modify, and otherwise process Customer Data only as reasonably necessary to:

• provide, secure, maintain, and support the Service under Customer’s instructions;
• prevent fraud, spam, abuse, and security incidents;
• comply with law and valid legal process; and
• enforce these Terms and protect the rights and safety of customers, recipients, and the public.

This license lasts for the subscription and any limited retention period described in these Terms or an applicable DPA. It does not permit LeadSlot to use Customer’s name, logo, campaigns, or Customer Data in promotional materials.

10.3 Customer warranties

Customer represents that it has all rights, permissions, and lawful bases needed to provide Customer Data and instruct LeadSlot to process it. Customer must not upload data that the Service is not designed or contractually approved to process.

10.4 De-identified Service Data

LeadSlot may generate and use aggregate or de-identified Service Data to operate, secure, analyze, and improve the Service, provided it does not identify Customer, an Authorized User, or a recipient and LeadSlot does not attempt to re-identify it.

11. Privacy and data processing

LeadSlot’s Privacy Notice explains how it processes personal data for its own purposes. The parties’ roles depend on the data and processing:

These descriptions do not override the roles assigned by applicable law. If applicable law requires a DPA for Customer Data, Customer must contact LeadSlot and the parties must execute an appropriate DPA before that processing begins. A signed DPA controls over these Terms for its subject matter.

Customer is responsible for its own privacy notices, lawful bases, consent records, rights-request process, retention schedule, and transfer safeguards. Customer must promptly give LeadSlot the information and lawful instructions reasonably needed to assist with a request or regulatory obligation involving Customer Data.

12. Third-party services and integrations

The Service may interoperate with mailbox providers, identity providers, calendars, CRMs, analytics tools, payment providers, and other third-party services selected by Customer. Those services are governed by their own terms and privacy practices, and LeadSlot does not control them.

• Customer authorizes LeadSlot to exchange data with an integration in the scopes and manner Customer approves.
• Customer is responsible for maintaining the third-party account, permissions, and any third-party fees.
• LeadSlot may limit or discontinue an integration if its provider changes access, terms, or technical requirements.
• LeadSlot is not responsible for a third-party service’s acts, omissions, outage, data loss, suspension, or security, except to the extent directly caused by LeadSlot.
• Customer may revoke an integration through the applicable provider or available Account controls.

13. Confidentiality and security

13.1 Confidential information

“Confidential Information” means non-public information disclosed by one party (“Discloser”) to the other (“Recipient”) that is marked confidential or reasonably should be understood to be confidential. Customer Data is Customer’s Confidential Information. Non-public product, security, pricing, and technical information is LeadSlot’s Confidential Information.

13.2 Protection and permitted use

Recipient will use Confidential Information only to perform or exercise rights under the agreement, protect it with at least reasonable care, and disclose it only to personnel, professional advisers, and service providers who need to know it and are bound by confidentiality obligations at least as protective as these Terms.

13.3 Exclusions and required disclosure

Confidential Information does not include information Recipient can document: (a) is public without Recipient’s breach; (b) Recipient lawfully knew without restriction before disclosure; (c) Recipient lawfully receives from a third party without confidentiality duty; or (d) Recipient independently develops without using the Confidential Information.

Recipient may disclose information when law or valid legal process requires it, but, if legally permitted, will give Discloser prompt notice and reasonable assistance to seek protection.

13.4 Security

Each party will maintain reasonable administrative, technical, and organizational safeguards for data it controls. No system is completely secure. Customer remains responsible for securing its endpoints, credentials, exported data, and third-party accounts.

14. Intellectual property

14.1 LeadSlot materials

LeadSlot and its licensors retain all rights in the Service, Documentation, Service Data, Contact Data compilation, software, designs, trademarks, and related technology. Except for the limited rights expressly granted in these Terms, no right is granted by implication, estoppel, or otherwise.

14.2 Restrictions

Customer must not, and must not permit another person to:

• copy, modify, translate, or create derivative works of the Service except as expressly allowed;
• reverse engineer, decompile, or attempt to discover source code, except where law makes that restriction unenforceable;
• remove proprietary notices or misrepresent the source or ownership of the Service;
• sell, lease, sublicense, timeshare, or provide the Service to a third party as a service bureau; or
• use the Service or Contact Data to build or train a substantially similar or competing product or database.

14.3 Feedback

If Customer voluntarily provides product suggestions or feedback, Customer grants LeadSlot a perpetual, worldwide, royalty-free right to use that feedback to improve its products, without identifying Customer or using Customer Data. Customer is not required to provide feedback.

14.4 Marks and publicity

Neither party may use the other party’s name, logo, or marks in advertising, case studies, or public announcements without prior written consent, except for factual internal references or as required by law.

15. Service operations and changes

LeadSlot may maintain, update, and modify the Service to improve functionality, security, compliance, or performance. LeadSlot may also change data sources, third-party dependencies, and features in response to legal, provider, or market changes.

• LeadSlot may perform planned or emergency maintenance and will give notice when reasonably practicable.
• LeadSlot will not materially reduce the core paid functionality of a plan during its current paid period except where necessary for law, security, abuse prevention, or a third-party dependency outside LeadSlot’s reasonable control.
• If a change not covered by the preceding exception materially removes core paid functionality, LeadSlot will provide a reasonable alternative, credit, or right to end the affected Order and receive a prorated refund for the unused prepaid period.
• Any service-level commitment applies only if included in an Order or separate service-level agreement.

16. Suspension

LeadSlot may suspend only the affected Account, user, campaign, integration, or feature when reasonably necessary to:

• stop suspected unlawful outreach, fraud, spam, abuse, or a material violation of these Terms;
• respond to a security incident or protect the Service, customers, recipients, or third parties;
• comply with law, court order, regulator request, or a third-party provider’s valid requirement;
• address an undisputed overdue amount after notice and a reasonable opportunity to cure; or
• prevent material harm to deliverability, infrastructure, or provider relationships.

Where circumstances allow, LeadSlot will give Customer notice, explain the general reason, and allow a reasonable opportunity to cure before suspension. In an urgent case, LeadSlot may suspend immediately but will provide notice as soon as legally and operationally practicable. LeadSlot will limit the scope and duration of suspension where reasonable and restore access after the issue is resolved.

17. Termination, data export, and deletion

17.1 Term

These Terms begin when Customer first accepts them or uses the Service and continue until all Orders and Accounts have ended.

17.2 Termination for cause

Either party may terminate an affected Order if the other party materially breaches the agreement and does not cure within the reasonable period specified in written notice. A party may terminate immediately if the other party becomes insolvent, ceases business without a successor, or cannot lawfully continue the agreement. LeadSlot may terminate immediately for deliberate illegal activity, repeated serious abuse, or conduct creating imminent material harm.

17.3 Effect of termination

• Customer’s right to access and use the Service and new Contact Data ends, except for the limited export right in Section 17.4.
• Customer must pay undisputed fees accrued through the termination date.
• If Customer terminates because of LeadSlot’s uncured material breach, LeadSlot will refund prepaid fees allocable to the unused portion of the terminated Service. Other termination or cancellation does not create a refund except as stated in Section 4.4.
• Sections that by their nature should survive will survive, including payment, license restrictions, confidentiality, disclaimers, indemnification, liability, disputes, and general terms.

17.4 Export and deletion

During the subscription, Customer may export Customer Data using functionality ordinarily available in its plan. For 30 days after the subscription ends, Customer may request a reasonable export of Customer Data by contacting support. Customer should export needed data before that period expires. This export right does not expand Customer’s license to Contact Data or override applicable Plan Details.

After the export period, LeadSlot will place Customer Data on its active-system deletion or de-identification schedule, subject to an applicable DPA. Residual copies may remain temporarily in protected backups and legal, security, fraud-prevention, billing, and suppression records, where they will remain restricted and be deleted or de-identified under LeadSlot’s retention practices and applicable law.

18. Warranties and disclaimers

18.1 Mutual authority

Each party represents that it has authority to enter into the agreement. LeadSlot warrants that it will provide paid Services with reasonable skill and care. Customer’s exclusive remedy for a breach of that warranty is re-performance of the affected Service or, if re-performance is not reasonably possible, termination of the affected Order and a prorated refund of unused prepaid fees.

18.2 Contact Data and verification

Business information changes frequently and may originate from multiple sources. Verification, confidence, validity, and similar indicators reflect a check or estimate at a point in time. They do not guarantee that data is complete, current, accurate, lawfully usable for Customer’s purpose, or accepted by a recipient or provider. Customer must use independent judgment and appropriate validation before relying on Contact Data.

18.3 Deliverability and outcomes

LeadSlot does not guarantee message delivery, inbox placement, response rates, sender reputation, provider acceptance, leads, meetings, revenue, hiring results, or any other commercial outcome. Results depend on factors outside LeadSlot’s control, including Customer’s data, targeting, content, configuration, domains, mailbox providers, recipients, and legal compliance.

18.4 General disclaimer

Except for the express warranty in Section 18.1 and to the maximum extent permitted by law, the Service, Contact Data, beta features, and integrations are provided “as is” and “as available.” LeadSlot disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, and uninterrupted or error-free operation. These disclaimers do not limit a warranty or right that applicable law does not permit the parties to exclude.

19. Indemnification

19.1 LeadSlot indemnity

LeadSlot will defend Customer against a third-party claim that Customer’s authorized use of the paid Service directly infringes that third party’s patent, copyright, or trademark, and will pay damages and reasonable costs finally awarded or agreed in a settlement approved by LeadSlot. This obligation does not apply to a claim caused by Customer Data, Contact Data as used outside the license, a third-party integration, Customer’s modification or misuse, continued use after LeadSlot provides a non-infringing alternative, or a combination not supplied or required by LeadSlot.

If such a claim appears likely, LeadSlot may procure continued use, modify or replace the affected Service, or terminate it and refund unused prepaid fees for the affected period. This Section 19.1 states Customer’s exclusive remedy for a third-party intellectual-property claim.

19.2 Customer indemnity

Customer will defend LeadSlot and its personnel against a third-party claim arising from: (a) Customer Data or campaign content; (b) Customer’s recipients, campaigns, sender practices, or failure to honor an opt-out; (c) Customer’s unlawful or unlicensed use, disclosure, resale, or high-risk use of Contact Data; or (d) Customer’s material breach of Sections 7 through 10. Customer will pay damages and reasonable costs finally awarded or agreed in a settlement approved by Customer.

19.3 Procedure

The indemnified party must give prompt notice of the claim, allow the indemnifying party to control the defense and settlement, and provide reasonable cooperation at the indemnifying party’s expense. Delay in notice relieves the indemnifying party only to the extent materially prejudiced. A settlement may not admit fault by, impose non-monetary obligations on, or restrict the indemnified party without its prior written consent, not to be unreasonably withheld.

20. Limitation of liability

20.1 Excluded damages

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, goodwill, business opportunity, or data, arising from the agreement, even if advised that the loss was possible.

20.2 Liability cap

To the maximum extent permitted by law, each party’s total aggregate liability arising out of or relating to the agreement will not exceed the fees paid or payable by Customer for the affected Service during the 12 months immediately before the event first giving rise to liability. Claims with the same or related facts count as one event.

20.3 Exceptions

Sections 20.1 and 20.2 do not apply to Customer’s payment obligations; either party’s fraud, willful misconduct, or infringement or misappropriation of the other party’s intellectual property; Customer’s breach of Sections 8 or 9; or liability that applicable law does not permit the parties to exclude or limit. The limitations apply regardless of the legal theory and reflect the parties’ allocation of risk.

21. Governing law and disputes

The contracting country identified for LeadSlot is India. The agreement and any non-contractual dispute arising from it are governed by the laws of India, without regard to conflict-of-law rules.

Before filing a proceeding, each party will give the other a written description of the dispute and allow a reasonable opportunity for authorized representatives to try to resolve it in good faith. If the dispute is not resolved, exclusive jurisdiction will lie with the courts of competent jurisdiction in India, and each party submits to that venue. These Terms do not require arbitration.

Nothing in this section prevents either party from seeking urgent injunctive relief to protect security, Confidential Information, or intellectual-property rights. Nothing in these Terms waives a mandatory protection, forum, remedy, or governing-law rule that applicable law does not allow a business customer to waive.

22. Changes and notices

22.1 Changes to these Terms

LeadSlot may update these Terms to reflect changes to the Service, law, security practices, or business operations. LeadSlot will post the revised Terms with a new effective date and give reasonable advance notice of a material change by email, an Account notice, or a prominent website notice.

A material change that adversely affects a current paid subscription will ordinarily take effect at its next renewal. LeadSlot may apply a change earlier when required by law, necessary to address an urgent security or abuse risk, or affirmatively accepted by Customer. If Customer does not agree to a change, it must stop using affected free features or cancel the affected paid subscription before the change applies.

22.2 Operational and legal notices

LeadSlot may send operational notices to the Account administrator’s email, display them in the Account, or post them on the Service. Customer must keep its administrator and billing contacts current. Formal legal notices to LeadSlot must be sent to arjun@leadslot.io with a subject that clearly identifies the notice as legal. A notice is effective when received, unless applicable law requires another method.

23. General terms and contact

• Entire agreement. These Terms, the applicable Order, Plan Details, and any DPA are the complete agreement about the Service and replace prior or contemporaneous representations about the same subject.
• Assignment. Neither party may assign the agreement without the other party’s prior written consent, except to an affiliate or in connection with a merger, reorganization, or sale of substantially all relevant assets, provided the assignee assumes the agreement and the assignment does not materially reduce the other party’s rights.
• Subcontractors. LeadSlot may use affiliates and subcontractors to provide the Service and remains responsible for their performance to the extent required by these Terms and any DPA.
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, except that this does not excuse payment obligations already due. The affected party will take reasonable steps to mitigate the impact.
• Independent parties. The parties are independent contractors. The agreement does not create a partnership, franchise, agency, fiduciary, or employment relationship.
• No third-party beneficiaries. The agreement does not give rights to anyone other than the parties and permitted successors.
• Waiver and severability. A waiver must be in writing and applies only to the specific instance. If a provision is unenforceable, it will be limited to the minimum extent necessary, and the remaining provisions will continue.
• Electronic agreement. Electronic acceptance, Orders, and notices have the same effect as paper records and signatures to the extent permitted by law.

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